UPDATE : 2/21/2006 8:08 AM - The Cabool circuit is back up. It looks like the phone company fixed whatever the problem was. All circuits to the Cabool modem pool are now working. UPDATE : 2/20/2006 5:15 PM - There is a problem with one of the Cabool Circuits. It appears one of the circuits that calls come in on is down. We have alerted the phone company and they are checking the circuit on their end. At this time there is no way to tell which end of the circuit has failed so we are also testing T.R.A.I.N.'s equipment to ensure that the problem is corrected as soon as possible. The failed circuit carries 1/2 the calls to the Cabool Modem pool so the effect is that once the modem pool is at 1/2 capacity it no longer receives calls. At this time the Cabool modem pool is working but only 1/2 as many people can be connected as can normally be connected. We apologize for the inconvenience. We are working to correct the problem as quickly as possible. Farrell Christeson T.R.A.I.N. ------------------------------------------ 2/20/2006 there have been several reports of Members dialing into the Cabool service receiving a "line is busy". Testing the system showed no problems but it did appear that it was not allowing as many connections as it should. So at 3:25 PM the Cabool System was shut down and restarted. It looks like the it is working correctly after the restart. However, we will continue to watch it closely. Farrell Christeson T.R.A.I.N. 02/17/2006 - Another Phishing (pronounced fishing) email is making its' way around the Internet attemping to trick people into giving out information such as bank account and credit card information. From: service@chase.com (or it may say Online Banking Chase) Subject: Important information regarding your Chase account The email looks very official , exactly like a normal Chase Bank Email. It says alot of things but the bait is this " Dear CHASE Customer, We regret to inform you, that we had to lock your Chase Access because we have reasons to believe that your account may have been compromised by outside parties. In order to protect your sensitive information, we temporaly suspended your account. It then has a very convieniant link you can click on that will take you stright to (what is supposed to be) the Chase web site were you enter your your username and password so you can log into your Chase account and find out what is going on with your Credit Card or Bank Account. Check out Fraud Watch International for a complete and current list of know scams, frauds and phishing emails. They also have information on Identity Theft, the fastest growing crime in the world. Fraudwatch International can be found at http://www.fraudwatchinternational.com
The Classified Adds are intended for Texas County (and surrounding area) residents to post items / services for sale, rent, trade, give away, lost or found or just about anything. The Classifieds are FREE ! Check them out HERE ! Farrell ChristesonT.R.A.I.N. The Train office will be closed Monday, Feb. 20th in observance of Presidents' Day. The office will be open normal hours starting 9:00 AM Tuesday, Feb. 22nd. While the office will not be open we will as always continue to monitor the network and servers to ensure continued service over the holiday weekend. Farrell Christeson T.R.A.I.N. Some Presidential Links ! The Internet Public Library : http://www.ipl.org/div/potus/ The Smithsonian Hall of Presidents : http://www.npg.si.edu/collect/hall.htm The Whitehouse for Kids : http://www.whitehouse.gov/kids/
2/4/2006 In the late evening hours and again early this morning many Train members reported username and password errors or they were able to connect but unable to browse the web. This problem did not effect all Train members but those it did affect it did so consistently. At this time we do not know what the cause of the connection problems was. Farrell ChristesonT.R.A.I.N. Excerpt from email received today from Mornet : Phishing Hits Home at Mid-Missouri Bank - One of the recipients responded to the e-mail and clicked on the web link, providing account information as "requested." Within 30 minutes, the bank account was wiped out.
It is an online scam / fraud. The criminal sends out thousands or even millions of legitimate looking e-mails designed to trick you into thinking the email is from someone you normally do business with (such as your Credit Card company, your bank , Paypal , Ebay, or anyone else you may do business with). The email will normally look like any other email that the business would send you and it will have a link for you to click on so you can go straight to the page very much like you normally receive. The link however does not go were you think it does. The page you go to continues the deception and often looks exactly like the business web site you are accustomed to seeing. You enter your username and password and other information and then the criminal has everything needed to steal your identity and anything else your identity will allow them to steal. Do not assume an email is where it claims to be from. This trick is used not only to steal from you but viruses use it to trick you into infecting your computer. The most common we have seen here on Train is members receiving email that claims to be from support@train.missouri.org or staff@gotrain.org or various other addresses designed to fool the member into thinking we have sent them an email. Often the email will accuse the member of something ( like not paying their bill, or sending junk email , or it tells them we have shut their account off because they did something) and they have to click on a link or open an attachment to see what we are accusing them of or why we shut their service off. The user clicks the link or opens the attachment and their computer is infected. The email to steal from you sometimes works the same way. The email will claim to be from your Credit Card company or Bank or other and it will claim you are being charged for something or your account is being closed or something to get you upset or angry and make you click the link and provide the information. For more information on phishing and how to protect yourself visit the United Sates Computer Emergency Readiness Team's Web site at : http://www.us-cert.gov/cas/tips/ST04-014.html We are looking into a connection problem concerning Houston's 967-1685 dial-up number. There have been a number of members that dial into 967-1685 reporting trouble getting connected. We are looking into the problem. We have replaced a modem card in the 967-1685 system and we will continue to watch it closely. Farrell Christeson T.R.A.I.N. As of 1:10 PM (1/18/2006) The network failure that caused a complete loss of service in Licking has been fixed. Technicians from CenturyTel, Morenet , LightCore , both local and remote, have been working to locate the problem since it started. We apologize for the extended loss of service. Everything that could be done to get the service back online as quickly as possible was done by everyone involved in the process. ------------------------------------------------------------------------ At 1:24 PM today (1/17/2006) a network failure caused a complete loss of service in Licking affecting all Train members that dial into the Licking modem pool (674-4901). As of 2:00 PM (1/17/2006) We have tested our equipment and all upstream providers ( Morenet , Centurytel, Lightcore ) have been contacted. It appears to be an issue with LightCore's system. As of 3:00 PM (1/17/2006) It is not clear at this time why the circuit is still down. We are working with all parties involved to determine where the problem is and get it fixed. As of 5:48 PM (1/17/2006) The circuit is still down. We are doing everything we can to insure services in Licking are back online as soon as possible. As of 8:00 PM (1/17/2006) The problem with the circuit is upstream. We can only wait for it to be fixed. Farrell Christeson T.R.A.I.N. At 11:28 PM (12/27/2005) Train members attempting to connect to the Cabool modem pool received a "Line is Busy" error. At the same time we lost contact with the Cabool System. Attempts to call someone in Cabool from our office in Houston resulted in a "all circuits are busy" recording. It appears there is a problem with the phone system in Cabool. At 11:44 PM (12/27/2005) The Cabool system is working again and we are again able to call into Cabool. The loss of service appears to be due to a loss of phone service. The system is back online. Farrell Christeson T.R.A.I.N. At 2:05 PM (12/25/2005) the Licking modem pool was shut down and restarted after several lines in the system stopped responding to calls. At 2:12 PM (12/25/2005) the Licking modem pool was back online and all lines appear to be responding to calls. We will continue to monitor the system closely until we are confident the lines are working correctly. Farrell Christeson T.R.A.I.N.
Please have a safe and happy holiday ! T.R.A.I.N. NORAD uses four high-tech systems to track Santa - radar, satellites, Santa Cams and jet fighter aircraft.
http://www.noradsanta.org/
LightCore was contacted and reports they are unable to get Centurytel to respond to the failing circuit due to it being a holiday. While Summersville is connected to the Internet via LightCore's fiber the local part there in Summersville is owned / maintained by CenturyTel. Centurytel's circuit is believed to be the cause of the problem. Everyone working on the issue is currently attempting to raise someone at Centurytel that can / will get a tech to look at and repair the circuit in Summersville.
We apologize for this unacceptable extended loss of service. We are doing everything we can to reach someone at Centurytel that will respond to the problem. Farrell Christeson Farrell Christeson
Payment Options T.R.A.I.N.
Now offers several
convenient payment options. If you have any questions please contact T.R.A.I.N. Helpdesk for more information.
In Person : Mail : Online Credit Card Payments
10/2/05
9/22/05
Farrell Christeson
9/16/05
At this time the reason for the power outage is not known.
09/01/2005
Loss of Service 9/1/05 08/25/2005
08/22/2005
Error When Sending Email 07/22/2005
Loss of Service
07/18/2005
Weather Link The Weather Link that use to be in the top left corner of this page no longer works. The link was from KY3's weather page and they recently changed the way it works. For now I found this link from The Weather Channel , it's to big though so I am putting it hear for now.
07/14/2005
T.R.A.I.N. Home Page At 5:00 PM yesterday (7/13/05) this web site ( www.gotrain.org ) was unavailable (Page Not Found or Page Cannot be Displayed) until 12:15 PM today (7/14/05). All other web pages on the internet were accessible and both @train.missouri.org and @gotrain.org email were available during this time, only the www.gotrain.org web page it's self was effected. Members who use this page and the email link on the left were not able to get to their email because, well, the this page was down so they could not click on the link. Just for future reference, Train email is located at mail.gotrain.org without any www on it. As always we apologize for any inconvenience to our members. Farrell Christeson
Loss of Service in Licking At 3:25 PM today (7/12/05) a system upgrade that should have gone unnoticed turned into a complete loss of service for Licking members. T.R.A.I.N. members connected to the Licking modem pool at 3:25 PM lost connection. Until 6:20 PM it took many tries to get connected only to be disconnected again. The cause of the problem turned to be something as simple as faulty power outlet, a faulty ethernet cable and a faulty replacement ethernet cable. We apologize for the inconvenience. Farrell Christeson
The Train office will be closed Monday July 4th
Several Train members with @train.missouri.org email accounts have reported they are unable to send email to other @train.missouri.org accounts and some have reported they are still unable to receive email. Both of these issues are due to having pop.missouri.org and / or smtp.missouri.org set as the mail server names. If you have a @train.missouri.org email account, even if you are not currently having any problems, please check your mail server settings. For instructions on how to check these settings and change them to the correct server names Click Here Farrell Christeson
Summersville Loss of Service T.R.A.I.N. , Morenet and Lightcore / CentryTel are doing everything possible to resolve the issue. I apologize for the time it is taking to track this problem down and the interruptions in service. I would also like to thank all our Summersville members for their patience. Farrell Christeson T.R.A.I.N. The circuit in Summersville is still acting up. At 2:15 PM today (6/22/05) it failed for about 15 minutes and then started working again. The service did not stay down long enough to determine if the circuit it's self was at fault for something else had caused the loss of service. Farrell Christeson
Summersville Scheduled Outage UPDATE: As of 10:00 AM (6/21/2005) the Summersville modem pool is online and all earlier connection issues have been resolved. Last night's outage was the result of testing done by Lightcore / CentryTel to discover and correct the network problems that caused the connection issues over the weekend.
10:55 PM (6/20/05) The Summersville server stopped responding at 10:55 PM . Lightcore was supposed to start stress testing the circuit in Summersville at Midnight but it looks like either there was a time zone misunderstanding and they started early or the circuit finally quit working at all. We are attempting to find out what is going on now. 1:16 AM (6/21/05) So far there has been no word from Lightcore in regards to what is going on in Summersville. I have requested someone contact me and let us know how long the stress test is supposed to take. Farrell Christeson T.R.A.I.N.
Summersville Connection Issues 10:20 AM (6/20/05) Lighcore has scheduled to run stress tests on the Summersville circuit tonight after midnight. Some of the testing to be done will cause a loss of service. Right now it looks like restarting our equipment in Summersville has cleared up most of the connection problems Summersville members were reporting but if the problems continue we will ask that Lightcore run the tests now instead of waiting until after midnight. 9:35 AM (6/20/05) The Summersville modem pool was shut down and restarted at 9:35 AM. This was after several members reported they were having trouble getting connected in Summersville. We do not know if the weekend's connection issues are the result a Lightcore / CentryTel circuit that failed Saturday evening or if there is a separate issue.At this time Lightcore's circuit is running slower than normal and we have contacted them about this. It is not clear at this time if restarting our equipment in Summersville has resolved the issue or if Lighcore's circuit is causing the problem. We will continue to monitor the system closely until we know the problem has been resolved. Farrell Christeson
Power Outage 6:20 PM (6/13/05) All Train services have been restored. There are no known outages effecting the Train network. Farrell Christeson T.R.A.I.N.
Summersville 1:30 PM (6/12/05) We are aware of a connection problem effecting the Summersville modem pool. At this time members dialing into the Summersville system are receiving a recorded message from the phone company that says " Your call can not be completed, please try again later ". 1:58 PM (6/12/05) It is not clear if the phone company's circuits are not working correctly or the modem pool it's self is causing the problem so at 1:55 PM the system was shut down and re-started. 2:03 PM (6/12/05) As of 2:03 PM all circuits appear to be working correctly. We will continue to monitor the Summersville system closely. Farrell Christeson
@train.missouri.org Email All @train.missouri.org Email accounts are now working correctly. The Challenge / Response system that was causing @train.missouri.org Email to be delayed has been removed from all @train.missouri.org email accounts. Members with @train.missouri.org email addresses have been with Train for several years or more. Some since Train first started almost seven years ago. I apologize for the inconvenience caused to some of our oldest and most loyal members. We hope that the new mail server proves to be better at removing Viruses from your email and stopping Spam than the mail server previously hosting @train.missouri.org Email. Thank you everyone for you patience during this process. Farrell Christeson
train.missouri.org changes At 9:00 AM 06/01/05 the @train.missouri.org Email service was moved from the Unix based email system in Columbia MO to Train's Visnetic Mailserver here in Houston. We believe the Visnetic MailServer software offers many options and benefits to Train members that old mail server and software could not. The new home for train.missouri.org email is the same mail server Train members with @gotrain.org email addresses have been using over the past year. There are three issues we are working to resolve at this time as a result of move. (2) Many Train members have created their own personal web pages here on Train. At this time those web pages are not accessible. If you have web pages and or pictures uploaded to your Train web space and are unable to view or access them please call or email us. (3) When the @train.missouri.org email was first transferred to the new system a AntiSpam setting called "Challenge Response" turned on by default on every account. This resulted in some @train.missouri.org email not being delivered. Challenge Response is great AntiSpam tool but only if you know it is there and want to use it. Since very few people have even heard of Challenge Response, much less know how to use it, having it on all the train.missouri.org accounts is not a good thing and I apologize. I was not aware that the program used to transfer all of the email turned on Challenge Response by defualt. Your email isn't lost, it is waiting. If you are not receiving any email please call or email us (you can send email and we will get it) and we can quickly see to that all your email is placed in your mailbox and Challenge Response is turned off on your account ( we are doing this for all @train.missouri.org accounts but there are several thousand of them and it is a slow process ) We are working as quickly as possible to resolve all three of these issues. At this time the delayed email is the top priority and we are working on it now. The Good News ! Train members with @gotrain.org email address will notice no change. The @gotrain.org email has not been changed in any way (other than a new graphic on the Webmail log-in page that better explains how to log into Webmail) Train members with @train.missouri.org email addresses that use Outlook Express or one of the other email programs for email will not notice anything different other than hopefully less Spam (junk mail) and better Email Virus scanning. Members with @train.missouri.org email addresses that used the Kenetic web page to check their email will notice a BIG difference. If you was previously going to Train's web page and then logging into Kentic by entering your entire email address and password then the first big change is that (1) you will no longer see the Kentic web log-in, you will see the T.R.A.I.N. log-in page. (2) You no longer enter your entire email address , just your username and password ( your username is the first part of of your email address). If you have never used the Webmail to check your email and want to check it out just click this link mail.gotrain.org/mail/ and then enter your @train.missouri.org or @gotrain.org username and password ( if your address is jondoe@train.missouri.org or johndoe@gotrain.org then your username is just jondoe ). Even if you prefer using Outlook or some other program to do your email you can use the Webmail to control Spam ( junk mail ) with message rules, server rules , blacklists and Challenge Response. The best part is you can turn any of the services on or off, use them or don't use them. Don't want to mess with rules and filters and Challenge Response then you don't have to, use them all, use some of them or use none of them, each member controls their own AntiSpam settings and decides what does or doesn't get through. As always, please contact Train helpdesk if you have any questions, suggestions or trouble. T.R.A.I.N.
In remembrance of Memorial Day, the Train office and Library will be closed on Monday, May 30, 2005. We will monitor all Train Network and Dial-up systems over the Memorial Day weekend. Have a safe & happy holiday ! Farrell Christeson
Cabool UPDATE - As of 5:20 PM 04/06/2005 the new system is in place. Please let us know if you are having any trouble connecting. Farrell Christeson We will be replacing the Cabool modem pool tomorrow, 04/06/2005. We hope this resolves the connection issues being reported by a growing number of Train members using the Cabool system. Farrell Christeson
Summersville Update / Upgrade The 56k V.92 modem pool is now installed in Summersville and everything looks like it is working. I have dialed into the system more times than I can count without a single failure to connect and I see a lot of others connecting to the system. A surprising number of the connections are V.92 so a lot more Train members already had V.92 modems than I expected ! You don't have to change the number you dial or anything on your system, all lines in Summersville are now 56k V.92 ready. The V.92 system is backwards compatible with all the old protocols so if you have an older 56k V.90 modem or V.34 (33.6k) or even older 14.4k modem it will simply connect at whatever speed and use whatever protocols your modem requests. The Hype - We have had V.92 in Houston for a while now so I have some experience with it. V.44 Compression means faster downloads : Quick Connect - Takes less time to get connected, 30% to 40% faster. Modem On Hold - Receive phone calls and make phone calls without losing your connection to the Internet : PCM Upstream - Faster Uploads. For more information on V.92 check out www.v92.com. If you are having any trouble connecting to the V.92 systems , or any other problems on any Train service, please let us know. You can email Train Helpdesk anytime at train@gotrain.org or give us a call at 967-2900 (local) or Toll Free 866-967-2900. Or normal office hours are Mon-Fri 9-5 and Sat 9-1 and until 8:00 PM on Tuesdays and Thursdays. Farrell Christeson
Summersville Loss of Service UPDATE - 9:15 PM Reseating the controllers in the Summersville system did not correct the problem so an upgrade to 56k V.92 that was scheduled for next Tuesday was done tonight in part. The V.92 system was installed and the lines that were going to the system that did not seem to be working were connected to the V.92 system. However that system is not working correctly now so I believe the problem was with the Telco circuits all along. For now 2/3's of the lines in Summersville are working. We have contacted the phone company regarding the problem with the circuit and hope to have the other lines back up soon. There may be some busy signals while 1/3 of the lines are out of service but there should not be any connection issues or other problems. The line to the V.92 system do seem to work up to about 8 connections then they stop taking calls so hopefully this will ease even the busy signals until the circuit is fixed. UPDATE - 3:53 PM Re-booting the Summersville modem pools did not fix the problem. We will bringing the system down around 4:20 PM to re-seat the controller cards in the system. The outage should not last longer than 10 minutes. ---------------------------------------------------- One of the the channelized circuits in the Summersville modem pool has stopped responding to calls, this results in a "Your Call can not be completed , please try again later " recording. At 3:25 PM we powered the Summersville Modem pool down and back on again after other efforts to resolve the problem failed. We are testing the system now to see if the re-boot corrected the problem.
Cabool Connection Problems UPDATE - 3:40 PM 3/21/2005 The replacement modems were installed in Cabool today and the system is running stable again. Thank you everyone for your patience while we tracked this problem down and as always I apologize for the inconvenience. Farrell Christeson
UPDATE - 9:02 PM 3/18/2005
Cabool Loss of Service Farrell Christeson T.R.A.I.N.
Summersville Service Interruptions Due to sporadic power failures Train members dialing into the Summersville modem pool are losing connection , getting "line is busy" or no answer at all and various other errors including " Check Username / Password" when they try to connect. At this time I'm told there is a fire in the Summersville area causing the power outages.
We are looking into the cause and watching the systems to make sure they come back up and run correctly when power is restored permanently. Farrell Christeson T.R.A.I.N.
Train Loss of Service At 4:45 PM today ( 3/14/05 ) the fiber link that connects Houston Train to the Internet failed. . As a result Train members in Cabool, Licking and Summersville were unable to connect. Houston members could connect to Train but were unable to reach any services not located in Houston ( for example Houston members could check @gotrain.org email because it is located in Houston but they could not check @train.missouri.org email or reach any web sites ). At 10:35 PM ( 3/14/05 ) ShowMe Fiber located the problem ( a faulty card in the fiber circuit ) and corrected it. All Train services are working correctly now. As always we apologize for the inconvenience. Farrell Christeson
Licking Service Interrupted T.R.A.I.N. members connecting to the Licking modem pool ( 674-4901 ) were unable to connect this morning from 10:30 AM until 12:15 PM. The loss of service was an unexpected result of change made in the downstream network. We apologize for any inconvenience. Farrell Christeson
Cabool Modem Pool Several Train members dialing into the Cabool modem pool have reported they were being disconnected almost instantly after getting connected. Looking at the logs for other users on the Cabool modem pool it did not appear that most members were not having this problem and we was not able to duplicate the problem dialing into ourselves. However, at 3:15 PM today we loaded a new modem code onto the Cabool router that may resolve the instant disconnects. The router had to be re-set for the changes to take effect. Please contact Train helpdesk if you have any questions or connection issues. Farrell Christeson
Testing V.92 In Houston The Houston 967-9524 56k V.90 modem pool was replaced this morning with a new 56k V.92 modem pool. This means Train members dialing into the 967-9524 modem pool can now take advantage of everything V.92 has to offer : Quick Connect - Takes less time to get connected, 30% to 40% faster. Farrell Christeson
Summersville Loss of Service At 6:25 PM the one of Summersville Systems failed causing members attempting to connect to the Summersville modem pool ( 932-4453 ) to receive errors when dialing in. At 6:30 PM the Summersville system was shut down and restarted. As of 6:48 PM the Summersville system is back up. We will continue to monitor the system closely to ensure it is working correctly. Farrell Christeson
Cabool Update The new modem pool is installed and working. The system was brought down at 1:30 PM and was back online at 2:35 PM . Farrell Christeson
Cabool Train will be replacing the Cabool modem pool with a new system today 2/4/2005 at 1:30 PM. The replacement process is not expected to take more than an hour. Train members dialing into the Cabool modem pool will be unable to connect during this time. By 2:30 PM the system should be back online. Farrell Christeson
Cabool Service The Cabool modem pool continues to be problematic. Hardware swaps and reboots have not corrected problems with lines randomly failing to answer. At this time the modem pool still works and members are able to connect but it requires constant supervision and has to be shut down then restarted at least once a day when lines stop responding. We have started the process with Cisco for replacing the modem pool with a new system and hope to have the new modem pool in place before the end of the week. Farrell Christeson T.R.A.I.N.
Cabool Reboot Cabool has been problematic for the last few days. Random lines in the system sporadically stop responding to calls resulting in members receiving the "did not answer" error when they try to connect. The system was rebooted at 8:25 PM and everything appears to be working at the moment. However it has been rebooted several times in the last few days and each time it appeared to clear up the problem. Between 1:00 PM and 3:00 PM 1/21/2005 we will be swapping out cards in the Cabool system. During this time Cabool members may not be able to connect though the actual process is not expected to take longer than an hour. As always, we apologize for any inconvenience. Farrell Christeson
Licking ... At around 11:30 AM Train members dialing into the Licking modem pool started reporting that they were unable to connect. At 11:45 AM the modem pool was remotely restarted and failed to come back on-line. At 12:10 PM on site testing was done and we believed the problem was with AT&T's circuit however AT&T reports that tests on their circuit show no problems. As of 6:10 PM the Licking modem pool appeared to be working correctly and members were not reporting any connection problems. At 7:15 PM the Licking modem pool stopped working again and by 7:35 PM had started working again for no apparent reason. The system has failed and started working again several times since 6:10 PM. As of 9:41 PM ( 1/11/2005 ) we continue to work on the Licking system. We believe the problem is with AT&T's circuit and AT&T is still looking into it. We will be swapping the Licking equipment out in the morning between 8:00 AM and 9:30 AM if the cause of today's problems are not resolved by then and the replacement equipment has arrived. As always we apologize for the inconvenience. Farrell Christeson T.R.A.I.N.
Cabool Reboot At 9:01 PM ( 1/8/2005 ) the Cabool system decided to act like the Houston system and had to be shut down and restarted due to lines in the system not answering calls. Train members attempting to connect to 962-5412 may have received errors when attempting to connect to that system up until 9:01 when it was shut down. At 9:06 PM the system was back up and appears to be answering calls / working correctly. Farrell Christeson T.R.A.I.N.
Houston Reboot At 8:39 PM ( 1/8/2005 ) one of the Houston systems had to be shut down and restarted due to 24 lines in the system not answering calls. Train members attempting to connect to 967-9524 may have received errors when attempting to connect to that system up until 8:39 when it was shut down. At 8:44 PM the system was back up and appears to be answering calls / working correctly. We will continue to watch the system closely. Farrell Christeson T.R.A.I.N.
Cabool Loss of Service Farrell Christeson T.R.A.I.N.
The Train office will be closed Friday December 24th and Saturday December 25th Christmas Eve and Christmas Day. We will also be closed Friday December 31st at 3:00PM and January 1st New Years Day. Have a Safe and Happy Holiday Season !
Houston - Phones Down As of 2:45 AM ( 12/15/2004 ) phone service in parts of Houston stopped working. Members receive a "Line is busy" error when trying to connect and a busy signal when calling Train Helpdesk. The Library phones are dead also. I have called CentryTel ( with a cell phone, all phones around here are dead ) they said they are aware of a problem in this area and are trying to reach a tech in the area. At this time I do not know if there is any effect outside the Houston , I can call the modem pools in Summersville, Cabool and Licking area with my cell phone so I believe they are still up. Here in the Houston Library all phone lines and 56k modem pool's digital circuits are dead. At 7:10 AM the phone lines started working again. All three Houston modem pools are receiving calls and the T.R.A.I.N. Helpdesk phones are working again. No word from the phone company on what happened. Farrell Christeson T.R.A.I.N.
Houston Loss of Service At around 5:20 PM a problem with ShowMe Fiber's network in Cabool caused interruption of service in Houston ( Train's Houston connection is on ShowMe Fiber's fiber ) . The loss of service was sporadic with some Train members able to connect but then they could not check email or bring up web pages while other Train members could not connect to Train at all. Around 5:50 PM services had returned to normal and ShowMe Fiber contacted us at 6:30 to let us know they had completed repairs. As always, we apologize for any inconvenience and please contact the Train Helpdesk for any questions or need help with your connection or Train services : 967-2900 or Toll Free 1-866-967-2900. Farrell Christeson T.R.A.I.N.
UPDATES Updates to the Train web page have been few and far between the last two months. This has been due to most of my time being spent setting up new servers and updating current systems. That, and the fact that nothing has broken in the last couple of months that affected Train's members so there hasn't really been anything to post. We are currently changing the the way the modem pools authenticate calls. During the upgrade members may receive the error " Check your username and / or password and try again" or " Username and / or Password Invalid on the Domain ". While there are several things that can cause these two errors, over the next couple of weeks if you receive one of those errors and your account is current then it is likely that your account information has not transferred to the new authentication system yet. If this happens it should only take a short time ( five to twenty minutes ) before you can log in again and, once you are in the new system, you should not encounter the error again. The new authentication system will not effect the way you use Train , you will not nottice anything different, it's purpose is to allow Train to provide better tech support and more services in the future. We apologize for any inconvenience caused during the upgrade process If you do encounter these , or any other problems, please contact Train Helpdesk at 967-2900 or Toll Free 1-866-967-2900. Farrell Christeson T.R.A.I.N.
UPDATE to @gotrain.org Email Service Down We have been watching the @gotrain.org mail server and everything appears to be working correctly since 11:00 AM when it was brought back on-line. There are no known issues with any email that has come in or been sent since the service was restored at 11:00 AM this morning. We do not believe at this time that any email was lost. However, due to the nature of the hardware failure we will not know for sure until replacement parts arrive tomorrow and the server is brought back on-line. It is possible there was a 15 minute window of time just before the server crashed that mail received in that 15 minute period was not backed up. If this is the case, any email that arrived in that 15 minute window should become available when the server is brought back on-line. There have been a few members report that their Outlook Express keeps downloading the same email over and over. If you are experiencing this issue with Outlook Express please contact Train Helpdesk at 967-2900 or 866-967-2900 Toll Free for members in the Cabool, Licking and Summersville phone exchanges , Mon - Fri 9-5 and Sat 9-1. You can also use the Email menu on the left then click on " @gotrain.org " to check your email on-line and delete the email Outlook Express is hanging on. Note : Members with @train.missouri.org email addresses can also use the menu on the left to check their email ( Click on @train.missouri.org instead of @gotrain.org on the Email menu ). Be sure to enter your entire email address when logging onto the @train.missouri.org Web Mail . Farrell Christeson T.R.A.I.N.
@gotrain.org Email Service Down The server hosting @gotrain.org email stopped functioning after a critical hardware failure early this morning. At 11:00 AM 10/7/2004 @gotrain.org email services were restored. At this time 11:25 AM 10/7/2004 there are no known outages. Farrell Christeson T.R.A.I.N.
Cabool Loss of Service At 10:34 AM it looks like there has been some sort of phone service outage in the Cabool Area. At this time we do not know how widespread it is. Attempts to contact anyone in Cabool on the phone are giving fast busy signals , "all circuits are busy" recordings , "number no longer in service" recordings or it just rings. Since we have had almost no calls from Cabool members inside Cabool asking why they are not able to connect and I am unable to call anyone in Cabool it appears Centurytel's phone system in Cabool has failed We have contacted Centurytel. UPDATE 2:30 PM 09/09/2004 As of 2:30 PM Centurytel has fixed the phone lines and Cabool modem pool is back on-line. The loss of phone service was due to one of Centrytel's phone cables being cut by someone digging up a water line. Farrell Christeson T.R.A.I.N.
09/10/2004 Agenda 1. Approve Agenda 2. Patron's Comments 3. Approve previous months minutes 4. Approve bills to be paid and treasurer's report 5. Old Business a: Review modem and user stats b: Other old business that needs to be acted on 6. New Business a: Approve refunds: b: Other new business as added to agenda 7: Closed session as required a: Personnel Issues b: Legal Issues
Licking Connection Errors The Licking modem pool ( 674 prefix ) was shut down and rebooted at 9:40 AM this morning to correct connection problems with that system. As of 9:55 AM this morning there are no known outages or service issues with the Licking modem pool. Farrell Christeson T.R.A.I.N.
Closed Monday, Sept. 6 The Train office and Texas County Library will be closed Monday, Sept. 6, to observe the Labor Day holiday. We will resume regular business hours at 9 a.m. Tuesday, Sept. 7. Farrell Christeson
Lights are Back on ! At 3:45 PM today ( 8/23/2004 ) there was a complete power outage in Houston. Train's Houston modem pools stayed on-line for about 30 minutes but the backup power ran out at 4:15 and all three Houston modem pools shut down. Power was restored at 6:50 PM and it took about five minutes for all modem pools to power up and boot. All Train services in Houston were back on-line by 7:05 PM except @gotrain.org email. The @gotrain.org Email was not available until 7:30 PM due to hardware failure. A backup server was brought on-line at 7:25 PM and all Email was restored by 7:35 PM. No email was lost during the power outage. As of 7:40 PM 8/23/2004 all Train services are available. Farrell Christeson T.R.A.I.N.
Houston and Cabool Outage The Cabool Modem pool had to be shut down and restarted around 6:00 AM this morning. Members could not connect during the the shutdown or restart process which took approximately 7 minutes. Prior to restarting the system it was generating a large number of errors. Even though there had not been any reports of connection problems from members it was decided to restart the system before the problem got worse and had to be restarted during a busy time of day. There was sporadic loss of services effecting all three Houston modem pools this morning between 4:00 AM and 5:00 AM while a older failing router was replaced with a new one and some network changes were implemented. There are no known outages at this time ( 8/17/2004 ). Farrell Christeson T.R.A.I.N.
Houston Loss of Service Members dialing into all three Houston numbers ( 967-9524 , 967-1685, and 967-5756 ) started reporting various connection issues around 4:05 PM today. At 4:20 the problem was tracked the edge device here in the Train office and fixed. The edge device is working correctly now but to prevent the same problem from happening again a newer model edge device has been ordered and should arrive Monday ( 8/16/2004 ). The Houston service will be brought down for approximately 10 minutes Monday when the new edge device arrives and the system is brought down to replace the old edge device. Farrell Christeson T.R.A.I.N.
Houston Connection Problems Farrell Christeson T.R.A.I.N. Train members dialing into the Houston 967-9524 modem pool are experiencing a high rate of connection failures. The connection failures started late last night ( 8/4/2004) and it was believed the problem was fixed around 3:30 AM this morning ( 8/5/2004 ) but it was not. As of 12:00 PM we are doing some tests on the Houston 56k modem pools in order to track down the connection problems. Train members dialing into 967-9524 and 967-1685 may experience intermittent connection issues while the testing is done. The tests are expected to finish around 1:30 PM at that time there may be another brief loss of service when the systems are re-started. We apologize for the inconvenience. Farrell Christeson T.R.A.I.N.
Houston System Restarted At 10:30 AM Houston's 967-9524 modem pool was shut down and restarted to correct a problem with several modems not connecting. Restarting the system took approximately 12 minutes , during that time anyone dialing into 967-9524 was unable to connect. As of 10:45 AM there are no known outages. Farrell Christeson T.R.A.I.N.
Email Service Restored
At approximately 7:00 PM all services, including @train.missouri.org email, have been restored.
Again, we apologize for the inconvenience.
Farrell Christeson T.R.A.I.N.
Loss of Service
We apologize for the inconvenience.
Farell Christeson T.R.A.I.N. A hardware failure resulted in the loss of
service this morning. The system was taken down at approximately 9:00 am to
replace a failed hard drive and was returned to service at approximately 10:am.
All appears to working properly as of 12:30 PM except @train.missouri.org
email. The email system will be down while it is restored from backup. No email
has been lost. The restoration time is being estimated to take approximately
two hours.
Weather Link Temporarily Removed
"Line is Busy" Summersville
2:50 PM Network Restored
Licking Services Reset
Kinetic Web Mail Unavailable Update
Kinetic Web Mail Unavailable Train members with @train.missouri.org email
that use the Train web page to check their email are currently receiving a "
The page cannot be displayed " error. We are looking into the cause of the
problem.
T.R.A.I.N. Board of Directors meeting 7/8/2004 T.R.A.I.N. Agenda 7-8-04 1. Approve Agenda 2. Patron's Comments 3. Approve previous months minutes 4. Approve bills to be paid and treasurer's report 5. Old Business a: Review modem and user stats b: Train board member interviews c: Other old business that needs to be acted on 6. New Business a: Approve refunds: 1: Brian Forney, moved, $25.00 2: Deborah Hogue, no reason, $45.00 3: City of Cabool, no reason, $135.00 4: Tom Waldrup, computer doesn't work, $30.00 b: Other new business as added to agenda 7: Closed session as required a: Personnel Issues b: Legal Issues
 Closed Memorial DayT.R.A.I.N. Help Desk will be closed on Monday, May 31st in observance of the Memorial Day Holiday. We will re-open as normal on Tuesday, June 1st.
The Summersville modem pool was shut down at 2:30 PM and was off-line for about 15 minutes. Cabool was shut down at 4:50 PM and was also off-line for about 15 minutes. Both Cabool and Summersville modem pools had lines that were not responding to calls. The problems with the Cabool modem pool were corrected however several of the lines in the Summersville modem pool are still not responding to calls. Members dialing into the Summersville modem pool may encounter some busy signals tonight as only 2/3 of the lines are currently working. The Summersville lines should be fixed by tomorrow morning (05/26/2004). Farrell Christeson T.R.A.I.N.
A Not For Profit Organization 5-13-04 Meeting Time: 6:30 PM Place: Houston Public Library Type of Meeting: Annual Agenda Topics Board of directors will be elected first and then officers. 1: Call to order 2: Amend and approve agenda. |
